If you still haven’t found a way to resolve the error ‘Sorry, there is a problem with the OneDrive server’ then try the following fix – resetting OneDrive. Scroll down until you find the OTC and SESSION files named telemetr圜ache.otc and telemetr圜.ĭeleting these files will clear the Telemetry logs. It opens the Run dialog box.Įnter the command ‘ C:\Users\sruja\AppData\Local\Microsoft\OneDrive\logs\Common’ and press OK.
Let’s walk you through the steps you’ll need to take on how to clear these logs, along with some other troubleshooting methods. Clearing telemetry logs can help fix some sync problems in OneDrive. Then, It collects performance logs, activities, or errors, allowing developers to analyze and improve the overall OneDrive. It gathers data about how it’s working, what it’s doing, and any issues it encounters. If OneDrive’s service status shows “ Everything is up and running,” but you’re still encountering the ‘Sorry, there is a problem with the OneDrive server’ error, consider trying the following solutions Delete OneDrive Telemetry logs It’s as easy as clicking here, and the page will present you with the status of ongoing Microsoft services. In such cases, it’s best to wait a while and try accessing your OneDrive again later.Ĭoncerned about how to determine if the issue is on Microsoft’s end? Fortunately, Microsoft provides an official portal to help you with this. OneDrive servers may be undergoing updates or fixes, temporarily causing disruptions in service. It’s not always your fault every time a mistake happens, right? Similarly, the error ‘Sorry, there is a problem with the OneDrive server’ could be due to maintenance on Microsoft’s end.
So, as a friendly reminder, always check your connection speed before diving into the following fixes for the OneDrive server error.Ī stable and fast internet connection is crucial for smooth access to your cloud storage. Rust me, I’ve overlooked my Internet connection countless times and blamed the software instead.
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